Terms of Use

1. Business-to-Business Purpose and Eligibility

The Site is intended primarily for law firms, legal organizations, and other businesses evaluating administrative, operational, technology-enabled, or case-support services. The Site is not intended for consumers seeking legal representation, legal advice, medical advice, or emergency assistance.

You must be at least eighteen years old and legally capable of entering into a binding agreement to use the Site. If you use the Site on behalf of a company, law firm, or other organization, you represent that you are authorized to act for that organization and bind it to these Terms.

2. CaseScale Is Not a Law Firm and Does Not Provide Legal Advice

CaseScale is not a law firm, does not provide legal representation, and does not provide legal advice to Site visitors. CaseScale does not form an attorney-client relationship with you or any other person through the Site, through a contact form, through a consultation, or through any telephone, text message, email, or other communication.

Information on the Site is general business and operational information only. It is not legal advice, a legal opinion, a substitute for advice from qualified counsel, or a recommendation concerning any legal matter. You should consult an attorney licensed in the applicable jurisdiction regarding legal rights, duties, ethics, professional responsibility, privilege, confidentiality, supervision, or case-specific decisions.

CaseScale does not make legal judgments, direct litigation strategy, control an attorney's professional judgment, establish an attorney-client relationship with a law firm's clients, or guarantee compliance with any law, court rule, bar rule, ethical obligation, or client-specific requirement.

3. No Relationship Created by Site Use or Inquiry

Accessing the Site, requesting information, scheduling a conversation, submitting a contact form, or communicating with CaseScale does not create a customer, vendor, consultant, fiduciary, agency, partnership, employment, attorney-client, or other professional relationship.

A service relationship exists only after the applicable parties execute a separate written agreement signed by authorized representatives. Any services, fees, service levels, responsibilities, data-processing terms, business associate agreement, statement of work, or other commercial terms will be governed exclusively by that separate written agreement.

4. Do Not Submit Confidential, Privileged, Medical, or Case-Specific Information

Public Site forms and ordinary email are not approved channels for transmitting confidential case materials, attorney-client privileged information, work product, medical records, protected health information, Social Security numbers, financial account information, claimant or client names, or other sensitive personal data.

Unless CaseScale expressly instructs you to use a specific secure channel under an executed agreement, do not submit sensitive information through the Site. Information submitted before a written relationship is established may not be treated as confidential or privileged, and submission does not impose a duty on CaseScale to preserve privilege or avoid conflicts.

5. Informational Content Only

Site content may describe CaseScale's capabilities, processes, pricing concepts, staffing models, technology, workflows, integrations, estimates, calculators, examples, or anticipated results. All such content is provided for general informational and evaluation purposes only.

Any estimate, projection, benchmark, example, calculator output, cost comparison, capacity model, testimonial, case study, or statement about potential performance is illustrative. Actual results depend on facts outside CaseScale's control, including client operations, staffing, data quality, technology, implementation, supervision, volume, jurisdiction, and third-party performance.

6. No Guarantee of Results

CaseScale does not guarantee any case outcome, settlement, recovery, legal result, revenue, profit, cost reduction, conversion rate, staffing capacity, response time, service availability, regulatory result, or other business outcome. Past performance, case studies, examples, and testimonials do not guarantee future results.

7. Accuracy, Completeness, and Changes

We seek to present useful information, but Site content may contain errors, omissions, or outdated information. We do not warrant that any content is accurate, complete, current, suitable, or available. We may modify, suspend, remove, or discontinue any part of the Site at any time without notice.

Nothing on the Site constitutes a binding offer. Service descriptions, pricing references, and availability are subject to change and become binding only if included in a signed written agreement.

8. Communications and Electronic Consent

When you provide contact information or request contact, you authorize CaseScale to respond to your inquiry through the channels you request or reasonably use, subject to the choices and disclosures presented at the point of collection.

Text messaging is subject to the Legal and Communications Disclosures. Consent to receive text messages is not a condition of purchasing services. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact CaseScale at the information listed below.

You consent to receive records, notices, disclosures, and other communications electronically. You may retain copies by printing or saving them. You are responsible for providing a current email address and telephone number.

9. Permitted Use

You may use the Site only for lawful business purposes and in accordance with these Terms. You may view and print reasonable portions of Site content for internal evaluation of CaseScale, provided that you do not remove proprietary notices or use the content competitively or commercially without written permission.

10. Prohibited Conduct

You may not use the Site to violate law; infringe intellectual property, privacy, publicity, confidentiality, or other rights; transmit malicious code; interfere with security or operation; access systems or data without authorization; scrape, crawl, harvest, index, or extract data by automated means except through standard search-engine indexing; impersonate another person; submit false or misleading information; test vulnerabilities without written authorization; or use Site content to develop, train, benchmark, or improve a competing product or service.

You may not submit information about another person unless you have authority and a lawful basis to do so. You are responsible for the accuracy and legality of information you submit.

11. Intellectual Property

The Site and its content, including text, designs, graphics, logos, icons, software, workflows, compilations, trademarks, service marks, trade dress, and other materials, are owned by or licensed to CaseScale and are protected by intellectual property and unfair competition laws.

CaseScale grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for its intended business-evaluation purpose. No other license is granted by implication, estoppel, or otherwise. CaseScale and related names and logos may not be used without prior written permission.

12. Feedback

If you voluntarily provide ideas, suggestions, or feedback about the Site or CaseScale services, you grant CaseScale a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation. Do not submit feedback that you consider confidential or proprietary.

13. Third-Party Services, Integrations, and Links

The Site may reference or link to third-party websites, software, communications providers, scheduling tools, analytics providers, or other services. Third-party services are governed by their own terms and privacy practices. CaseScale does not control and is not responsible for third-party content, availability, security, accuracy, or practices.

A reference to a third party does not imply endorsement, sponsorship, partnership, or warranty. Your use of third-party services is at your own risk.

14. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using the Site, you acknowledge the practices described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT, FEATURES, FORMS, CALCULATORS, INFORMATION, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

CASESCALE DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, SECURITY, AVAILABILITY, AND FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS. CASESCALE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR YOUR NEEDS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THE DISCLAIMERS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASESCALE AND ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR USE; BUSINESS INTERRUPTION; OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF CASESCALE AND THE OTHER RELEASED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS LIMIT DOES NOT GOVERN LIABILITY UNDER A SEPARATE SIGNED SERVICES AGREEMENT.

THE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless CaseScale and its affiliates, owners, officers, directors, employees, contractors, agents, licensors, and service providers from claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees arising out of or relating to your use of the Site, your submitted information, your violation of these Terms, or your violation of another person's rights.

CaseScale may control the defense of any matter subject to indemnification, and you will cooperate with that defense. You may not settle a claim in a manner that imposes liability or obligations on CaseScale without CaseScale's written consent.

18. Suspension and Termination

CaseScale may restrict, suspend, or terminate access to the Site at any time if we reasonably believe you have violated these Terms, created risk, or interfered with the Site. Provisions that by their nature should survive termination will survive, including intellectual property, warranty disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

19. Governing Law

These Terms and any dispute arising out of or relating to the Site are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except to the extent federal law applies.

20. Informal Dispute Resolution

Before filing a claim, the party asserting the dispute must send a written notice describing the facts, legal basis, and requested relief. The parties will attempt in good faith to resolve the dispute for at least thirty days after receipt of the notice. Notices to CaseScale must be sent to contact@casescale.com and 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801.

21. Binding Arbitration and Class Action Waiver

Except for a claim eligible for small claims court or a request for temporary or preliminary injunctive relief involving intellectual property, security, unauthorized access, or misuse of the Site, any dispute arising out of or relating to the Site or these Terms will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

The arbitration will be conducted by one arbitrator in English. Unless the parties agree otherwise, the legal seat will be Wyoming, and hearings may occur remotely. The arbitrator may award any remedy available in court on an individual basis but may not consolidate claims or preside over a class, collective, coordinated, or representative proceeding.

EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, COORDINATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable as to a particular claim, that claim will proceed in a court of competent jurisdiction, and the remaining claims will remain in arbitration to the extent permitted by law.

22. Venue for Non-Arbitrable Claims

Any claim not subject to arbitration must be brought exclusively in a state or federal court located in Wyoming. Each party consents to personal jurisdiction and venue in those courts and waives objections based on inconvenient forum, to the extent permitted by law.

23. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on the Site with a new effective date. Changes apply prospectively when posted unless a later date is stated. Continued use after the effective date constitutes acceptance of the revised Terms.

24. General Provisions

These Terms, together with the Privacy Policy and Legal and Communications Disclosures, constitute the entire agreement regarding the public Site. They do not replace a separate signed services agreement. If a conflict exists, the signed services agreement controls for the contracted services, and these Terms control for use of the public Site.

If any provision is invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A waiver must be in writing and applies only to the specific instance. You may not assign these Terms without CaseScale's written consent. CaseScale may assign them in connection with a merger, reorganization, asset transfer, or operation of law. Section headings are for convenience only.