These Legal and Communications Disclosures supplement the Terms of Use and Privacy Policy. They are intended to make the nature of CaseScale, the limits of Site information, and the terms of business communications clear.
1. CaseScale Is a Business Services Company, Not a Law Firm
CaseScale LLC is a Wyoming limited liability company that provides or arranges administrative, operational, and technology-enabled business support services for law firms and other business customers. CaseScale is not a law firm and does not offer legal representation to members of the public.
CaseScale personnel do not act as your attorney, and no Site content or communication constitutes legal advice. CaseScale does not select counsel for Site visitors, evaluate the legal merits of a claim for a Site visitor, establish an attorney-client relationship, or represent a visitor in a legal matter.
2. No Attorney-Client, Fiduciary, or Professional Relationship
No attorney-client, fiduciary, consulting, customer, agency, employment, or other professional relationship is created by visiting the Site, using a calculator, submitting a form, requesting a call, scheduling a meeting, receiving a response, or exchanging telephone calls, text messages, or emails.
A service relationship begins only when authorized parties sign a separate written agreement. Until then, do not send information that you expect CaseScale to treat as privileged, confidential, or subject to professional duties.
3. Law Firm Responsibility and Independent Professional Judgment
A law firm that uses CaseScale services remains responsible for its clients, legal services, professional judgment, supervision, ethical duties, legal strategy, court obligations, trust-account responsibilities, conflicts, privilege, confidentiality, and compliance with applicable law and professional rules.
CaseScale does not direct or replace an attorney's independent professional judgment. Operational support, software, templates, workflows, analytics, or recommendations must be reviewed and approved by the responsible law firm before use in a legal matter.
4. No Legal, Medical, Tax, Financial, or Compliance Advice
Site information is not legal, medical, tax, accounting, financial, insurance, cybersecurity, regulatory, or other professional advice. It is not a substitute for advice from a licensed or qualified professional who has reviewed the relevant facts.
No statement on the Site should be treated as an assurance that a particular workflow, staffing model, communication, technology, or service is compliant in every jurisdiction or circumstance.
5. No Warranties or Reliance
Site content is provided for general information and business evaluation. CaseScale makes no representation or warranty concerning accuracy, completeness, timeliness, reliability, availability, fitness, or results. You use and rely on Site information at your own risk.
Any examples, projections, calculators, comparisons, testimonials, case studies, savings estimates, capacity estimates, turnaround times, or expected outcomes are illustrative and not guarantees. Results vary based on implementation, volume, data, personnel, supervision, technology, third parties, and other circumstances.
6. No Guarantee of Engagement or Availability
Submitting an inquiry does not require CaseScale to respond, accept an engagement, provide services, reserve capacity, honor displayed pricing, or enter into an agreement. CaseScale may decline an inquiry in its discretion, subject to applicable law.
7. Communications Program Description
CaseScale may operate a business communications program to respond to inquiries, schedule meetings, provide requested service information, confirm appointments, and communicate about an existing or prospective business relationship.
The program is intended for requested, informational, and relationship communications. CaseScale will not treat consent given for an inquiry as authorization for unrelated promotional text campaigns. Separate consent will be obtained for a materially different messaging purpose when required.
8. Consent to Telephone Calls
When you submit a form requesting contact and provide a telephone number, you request and authorize CaseScale to place live telephone calls to that number regarding your inquiry, scheduling, requested information, and a potential business relationship.
This authorization does not include prerecorded or artificial-voice telemarketing calls unless CaseScale separately provides the legally required disclosure and obtains the legally required consent. You may ask CaseScale not to call by telling a representative or contacting CaseScale through the contact information below.
If a call is monitored or recorded, CaseScale will provide notice and obtain consent when required by applicable law.
9. Consent to Text Messages
If you affirmatively opt in to text messaging, you authorize CaseScale to send text messages to the mobile number you provide regarding your inquiry, scheduling, requested service information, and related business communications. Text messages may be sent using an automated messaging system or other application-to-person technology.
Consent applies only to CaseScale, the disclosed messaging purpose, and the telephone number provided. Consent is not transferable to another sender or an unrelated messaging program. Consent to receive text messages is not a condition of purchasing goods or services.
Message frequency varies based on your inquiry and communications. Message and data rates may apply. Contact your wireless carrier for information about your plan.
10. How to Opt Out of Text Messages
You may revoke text messaging consent at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or by using another reasonable method that clearly communicates that you no longer want text messages.
After an opt-out request, CaseScale may send one non-promotional confirmation message acknowledging the request. No additional text messages will be sent unless you later provide a new valid opt-in or a message is otherwise permitted by law.
An opt-out from text messages does not automatically prevent CaseScale from responding by email or live telephone call when separately requested or legally permitted. You may separately revoke those communication preferences.
11. Text Message Help
For text message assistance, reply HELP, call (888) 279-2841, or contact contact@casescale.com. CaseScale will provide customer care information and a method to opt out.
12. Carrier and Delivery Disclosures
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability, carrier filtering, device compatibility, and other conditions outside CaseScale's control. CaseScale does not guarantee message delivery or timing.
13. Number Ownership and Reassignment
By opting in, you represent that you are the subscriber or customary user of the telephone number provided and are authorized to consent to communications at that number. You agree to notify CaseScale promptly if the number is reassigned, disconnected, or no longer used by you.
14. Email Communications
When you submit a business inquiry and provide an email address, you authorize CaseScale to respond regarding the inquiry, scheduling, requested information, and a potential business relationship.
If CaseScale sends commercial promotional email, the message will use accurate sender and subject information, identify the sender, provide a valid physical postal address, and include a clear method to opt out when required by law. CaseScale will honor valid promotional email opt-out requests within the period required by applicable law.
Opting out of promotional email does not prevent CaseScale from sending non-promotional messages that are necessary to respond to a request, administer an existing relationship, provide requested records, address security, or comply with law.
15. Privacy and Mobile Information
CaseScale does not sell or rent telephone numbers, mobile information, text messaging originator data, opt-in data, or consent. CaseScale does not share that information with third parties or affiliates for their independent marketing or promotional purposes.
CaseScale may use communications providers, customer relationship management providers, hosting providers, customer support providers, and other service providers that process information solely on CaseScale's behalf to deliver and support communications.
16. Communication Records
CaseScale may retain records showing when and how consent was obtained, the disclosure presented, the telephone number or email address submitted, the date and time, the source page or method, communication history, opt-out requests, and suppression status. These records may be used to administer preferences, demonstrate compliance, prevent unwanted communications, and resolve disputes.
17. Security and Confidentiality of Communications
Ordinary telephone, text message, and email communications are not guaranteed to be secure or confidential. Do not transmit privileged, medical, financial, case-specific, or other sensitive information through these channels unless CaseScale has approved a secure method under an executed agreement.
18. Changes to the Communications Program
CaseScale may modify or discontinue a communications program. Material changes to message purpose, frequency, or terms will be disclosed, and new consent will be obtained when required by law, carrier rules, or provider policy.
19. Governing Terms
These disclosures are incorporated into the Terms of Use. The Privacy Policy governs the collection and handling of personal information. If a signed services agreement addresses communications or data processing, the signed agreement controls for the contracted services.
